Philips Respironics DreamStation 2 Auto CPAP Advanced with Humidifier BY Philips Respironics Item #DSX520H11C $1205.00 5 Reviews QTY 1 Out of Stock Prescription required Free Shipping Need replacement parts and accessories? Philips Korea Corporation (hereinafter the "Company") values your personal information and complies with applicable laws and regulations for personal information protection, including the Personal Information Protection Act. You can sign up here. We agree. Begin registration process 3163 1432 1800-28-63-020 9am-6pm (Mon-Fri) Please read carefully and fully understand all terms of "Service Agreement" and "Privacy Policy", including but not limited to: to provide you with services of your usage of the device, we need to collect personal information like information about your device,operation log, etc.. You can view, change, delete personal information and manage your authorization at "Settings". Download the app Using your mobile device: Download the DreamMapper app by using the app store buttons above. We have completed all requests by Philips Respironics and we eagerly await a plan that will allow us to provide actionable solutions to customers. (This includes a request for temporary suspension of the 90-day adherence rule for continued coverage of a PAP device.). If you are a patient who has been affected by this recall, please do not try to remove the foam from your device. This process should take about 10 minutes to complete, but may vary based on internet speed or device used. Register your product and enjoy the benefits. This recall is for all CPAP and BiLevel PAP devices manufactured prior to April 26, 2021. Once the purpose of use is achieved, your sensitive information will be destroyed immediately, unless otherwise required by laws. Apologize for any inconvenience. We understand that any change to your therapy device can feel significant. Philips Respironics offers innovative products for sleep and home respiratory care as well as medical education and value-added programs to help you navigate a rapidly changing industry landscape, and in the interest of maximizing both clinical and business success. The FDA is still considering the data and analyses that Philips Respironics has provided and may reach different conclusions. Cant Afford a New CPAP Machine? Bluetooth pairing and data transfer Once you have created your account, please select your mobile device operating system below for specific instructions on how to transfer the data from your current device to DreamMapper. To register your product, youll need to log into your MyPhilips account. Last year the FDA issued a safety communication about PAP cleaners. The following products listed are affected by the recall notification / field safety notice: Continuous Ventilator, Minimum Ventilatory Support, Facility Use, Also known as BiPAP Hybrid A30Ventilator (A-Series), Also known as BiPAP A40 Ventilator (A-Series), Also known as BiPAP A30 Ventilator (A-Series). Register your device on the Philips recall website or call 1-877-907-7508. This process should take about 10 minutes to complete, but may vary based on internet speed or device used. On June 14, 2021, Philips Respironics announced a voluntary recall for certain CPAP, BiLevel PAP, and Ventilator Devices due to two issues related to deterioration of the sound abatement foam used in these devices. You can register here. Philips Respironics is initiating its repair and replacement program in other countries and expects the program to be underway in most markets by the end of September 2021. High heat and high humidity environments as well as unapproved cleaning methods such as ozone, may also contribute to foam degradation. No matter what type of health insurance coverage you have, you should call your health insurance group soon to see which steps you need to take once youve registered your device and spoken with your doctor. Our experts know CPAP inside and out. We understand that the situation may cause you some anxiety and you may feel uncertain about what to do next. Using a new account on a desktop or laptop. In the event of exposure to degraded foam: In the event of exposure to chemical emissions: Yes. Note: If you are using a mask from another manufacturer, please select Mask Not Listed. We thank you for your patience as we work to restore your trust. If you do not have a second device available we suggest you print out the instructions. We recommend you upload your proof of purchase, so you always have it in case you need it. As a first step, if your device is affected, please start the registration process here. The issue is with the foam in the device that is used to reduce sound and vibration. Click Next. Latest Update Regarding Philips Effort To Repair and Replace DreamStation Devices: On September 1, 2021 Philips Respironics issued a statement informing United States-based customers of its new repair and replacement program for first-generation DreamStation devices in relation to the June 14, 2021 recall notification. Please review the DreamStation 2 Setup and Use video for help on getting started. If your prescription has expired, its worth considering a home sleep testwhich lets you complete a sleep study from the comfort of your own bedto renew your prescription. While recalled devices contained a polyester-based polyurethane (PE-PUR) sound abatement foam component, the sound abatement foam in all new and remediated devices is a silicone foam*. December 2022 update on completed testing for first-generation DreamStation devices, Jan Kimpen, Chief Medical Officer, discusses what the test results mean for healthcare providers and their patients, Jan Bennik, Head of Test and Research Program, explains the details behind the testing results. By clicking on the link, you will be leaving the official Royal Philips Healthcare ("Philips") website. Further testing and analysis is ongoing. Enter your Username and affected Device Serial number. Duration of Retention and Use of Sensitive Information This includes Dreamstation, Dreamstation Go, Dreamstation ASV/ST/AVAPS, System One, and Remstar SE Auto . For Veterans who received their PAP device from the VA, your replacement device may come from either VA or Philips Respironics. 1. The DreamStation 2 CPAP Advanced is designed to provide a simplified user experience, including a premium color touchscreen with fewer panes to navigate. Amsterdam, the Netherlands - Royal Philips (NYSE: PHG; AEX: PHIA) today provides an update on the comprehensive test and research program of its subsidiary Philips Respironics, following the voluntary recall notification/field safety notice* to address potential health risks related to the polyester-based polyurethane (PE-PUR) sound abatement foam in specific CPAP, BiPAP and mechanical . 3. The issue relates to certain ventilators, Philips CPAP (Continuous Positive Airway Pressure) and BiPap (Bi-Level Positive Airway Pressure) sleep apnea devices. To improve our service quality and deliver up-to-date information and newsletters (text/email) COPYRIGHT 19992021 US EXPEDITERS, INC. ALL RIGHTS RESERVED. If you already have a DreamMapper account but do not remember your Username, please note that your Username is your email address. What information do I need to provide to register a product? It is important to note that the tested DreamStation devices were not exposed to ozone cleaning. When you provide the Authorization for Collection and Use of Personal Information below, you can use services for improved enhance treatment adherence through this application. The risks include that the foam may degrade under certain circumstances, influenced by factors including use of unapproved cleaning methods, such as ozone.Product DescriptionThe Philips Respironics . When we refurbish the affected devices with a new blower and air pathway, we also clean and disinfect them. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. If you are used to using a DreamStation CPAP device and have received a new DreamStation 2 CPAP Adanced, this new device has also been set to the same prescription settings as before and is ready for use. In compliance with Philips instructions and standard recall practices, CPAP.com is not replacing recalled products with current stock nor issuing refunds for past orders. Per the Philips Respironics recall notice: We cannot stress enough that Philips is treating this matter with the highest possible seriousness, and are dedicating significant time and resources to address this issue. U.S. only: If you are looking for more information on how to use your new device and become familiar with it, you can visit www.philips.com/ds2-replacement for more information. 2. Confirm the new password in the Confirm Password field. Method of provision:Electronically transfer immediately upon authorization for collection and use of personal information Pricing for CPAP, APAP, and BiPAP machines vary; the average cost of a CPAP machine ranges from $300 to $850, though those with advanced technology features can cost more. Further testing and analysis is ongoing. Please open the DreamMapper app on your mobile device and enter your Username and Password and click Login. While the CPAP recall is a frustrating experience, it does serve as an opportunity to switch up your CPAP equipment set-up so you can find the device that serves your needs best. Enter the Captcha characters. It is important to note that the tested DreamStation devices were not exposed to ozone cleaning. Plus, most insurance companies require you to rent your equipment for a certain period of time and many require compliance monitoring to protect their investment. Here is the American Association of Sleep Medicines guidance to sleep physicians and their guidance to patients regarding the recall. Next Further testing and analysis is ongoing. Registration Link: https://www.usa.philips.com/healthcare/e/sleep/communications/src-updateWe wanted to share our step-by-step walkthrough of the process to . Per Philips Respironics CEO Frans van Houten We deeply regret any concern and inconvenience that patients using the affected devices will experience because of the proactive measures we are announcing today to ensure patient safety.. Per Philips Respironics, possible health risks include exposure to degraded sound abatement foam and exposure to chemical emissions from the foam material. Purpose of Collection and Use of Personal Information Consultation with health care providers about using an inline bacterial filter with ventilators, which may help to filter out particles of foam, as indicated in the Philips recall notification, which also notes limitations of this option and areas of caution. The devices included are CPAP machines due to issues related to the polyester-based polyurethane sound abatement foam used in its continuous and non-continuous ventilators. Also known as DreamStation BiPAP autoSV, Also known as DreamStation BiPAP AVAPS, DreamStation BiPAP S/T, Also known as System One BiPAP autoSV, System One BiPAP autoSV Advanced, Also known as System One BiPAP AVAPS (C-Series), System One BiPAP S/T (C-Series), Also known as BiPAP Hybrid A30Ventilator (A-Series) (not marketed in US), Also known as BiPAP V30 Auto Ventilator (A-Series), Also known as BiPAP A40 Ventilator (A-Series) (not marketed in US), Also known as BiPAP A30 Ventilator (A-Series) (not marketed in US). First Night Guide. Click here to register a device affected by the recall of certain Philips Respironics Sleep and Respiratory Care devices. Philips Respironics continues to monitor recall awareness for affected patients [1]. Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox. Our trained service professionals can make sure that the affected foam is completely and safely removed, and that the new silicone foam is inserted correctly. Please be assured that we are doing all we can to resolve the issue as quickly as possible. Doing this could affect the prescribed therapy and may void the warranty. Dreammapper has the ability to send you in app notifications based on inputs you provide directly when you set up your account, such as what mask you use, in addition to promotional messaging from Philips. The issue relates to certain ventilators, Philips CPAP (Continuous Positive Airway Pressure) and BiPap (Bi-Level Positive Airway Pressure) sleep apnea devices. Are there any recall updates regarding patient safety? In June 2021, after discovering a potential health risk related to the foam in certain CPAP, BiPAP and Mechanical Ventilator devices, Philips Respironics issued a voluntary recall notification. Our update in November 2021 provides broadened guidance regarding affected CPAP, BiLevel PAP and Mechanical Ventilator devices, and mechanical ventilators, as follows: For patients using BiLevel PAP and CPAP devices, talk to a health care provider to decide on a suitable treatment for medical conditions, which may include: Stopping use of an affected device Using another similar device that is not part of the recall Continuing to use an affected device, if a patients health care provider determines that the benefits outweigh the risks identified in the recall notification. If you are considering purchasing a new machine to replace your Philips Respironics device, you must have a current prescription. If you are a patient who has been affected by this recall, please do not try to remove the foam from your device. Optional items: Email address and mobile phone number Patient setup and training. VA has distributed approximately 300,000 Philips CPAP or BiLevel PAP devices for Veteran . The company intends to complete its repair and replacement programs within approximately 12 months. The advocacy demonstrated by the AASM has not been confirmed as a solution from CMS, however, so the best course of action is to call your Medicare or Medicaid provider directly regarding new sleep studies, reimbursement for repair costs, or the issuance of a new device. Our intention is to give affected patients and customers the service they expect and deserve as we resolve this matter as our top priority. You can still register your device on DreamMapper to view your therapy data. As part of the remediation process, customers and patients will be provided with more information on the next steps to implement the permanent solution as it becomes available. Register your product and enjoy the benefits. Simplified. Select country / language; Breathe easier, sleep more naturally . Not all direct-to-consumer brands offer sales and discounts, though. If you do not have a second device available we suggest you print out the instructions. Philips Respironics is doing a voluntary recall of a list of devices due to potential risks. You will be using Bluetooth to transfer your therapy results to the DreamMapper app. Philips Respironics Chief Executive Frans van Houten said, Were going to put all our capacity to focus entirely on replacing and repairing these units, a process he said would likely take a year. This video shows how the patient (device user) can check if their Philips Sleep and Respiratory Care medical device is affected by the recall and if so, how . You can register your device at https://www.philipssrcupdate.expertinquiry.com or call their registration line at 877-907-7508. We understand that the situation may cause you some anxiety and you may feel uncertain about what to do next. As a result, testing and assessments have been carried out. What is the advice for patients and customers? After youve registered your machine with Philips, you may be asking, what are my options for continuing therapy while I wait for Philips to send me a replacement machine or repair kit? As new information and options become available to help our customers we will switch our operations accordingly.
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